Frequently Asked Questions
Everything you need to know about our handcrafted statement jewelry and services.
What materials are used in Monies Jewellery pieces?
We specialize in high-quality natural materials including wood, horn, bone, semi-precious stones, and high-grade acrylics. Each piece is handcrafted to ensure unique textures and long-lasting durability.
How should I care for my jewelry?
To maintain the luster of your jewelry, avoid direct contact with perfumes, hairsprays, and water. Wipe gently with a soft, dry cloth after use and store in the provided protective pouch.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout. Please note that international orders may be subject to local customs duties.
What is your return policy?
We offer a 14-day return window for all unworn items in their original packaging. For hygiene reasons, earrings cannot be returned unless they are defective.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are processed through a secure, encrypted payment gateway.
Are the items I see online the exact ones I will receive?
Because we use natural materials, slight variations in color, grain, and pattern may occur. This ensures that every Monies piece is a one-of-a-kind work of art.